Many people can become Virtual Assistants, but it takes a special type of professional to become an exceptional one. Every client has different wants and needs, so it is important to know exactly what they expect before you start working for them. Here are some essential ingredients to help lead you to the path of becoming exceptional:
Great Communication Skills – This is most important! You must be able to communicate well with your clients so you know and clearly understand everything that is expected. You must not only have outstanding verbal skills, but have excellent writing skills. If you ever have any questions or concerns, always contact your client right away.
Be Punctual- Update your calendar daily. This helps by keeping you aware of all scheduled meetings, reminders, and deadlines. Don’t ever be late on completing an assignment!
Stay Organized – Always keep a neat and clean work station. Make sure papers are filed in their correct folders at all times. This makes it much easier to reference back to them when needed. Also, always have extra office supplies on hand for when you run out of them.
Superb Interpersonal Skills – This is very important! Keeping your cool while working under pressure is significant. You must be able to handle criticism from your clients in a professional and positive manner. Developing a good relationship with your client is crucial and must be established to ensure repeat business and a positive reputation.
All of these techniques can lead you to the path of becoming exceptional. In addition to great knowledge of Microsoft Office, basic bookkeeping, Google Docs, writing skills, web design, blogging, Dropbox, and misc. Good luck on your journey!